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Frequently Asked Questions

Frequently Asked Questions

General Information

We are so excited to welcome you home! To quickly secure a space, you can complete our online application process. Just go to our website and click " Apply Now " in the top right corner and follow the instructions. Make sure to have all the necessary documents: social security number and driver’s license number, and payment ready for the application fee and security deposit. If verification of income is needed, paystubs, tax returns, offer letters, or linking a bank account will suffice.

We accept lease terms between 7 and 15 months. After the contract ends, tenants can stay for an extra month and pay a month-to-month rate.

The rent includes Wifi, Trash Valet, and Pest Control as part of the convenience package. You will be responsible for paying for water (submetered for individual usage) and electricity (paid directly to Florida Power and Light).

Rent is due on the first of each month and can be paid using the online resident portal or through the Thompson Thrift resident mobile app. We accept credit and/or ACH payments. Please note that we do not accept checks or full lease payments up front. Late fees are charged on the 6th of the month at $50 and $5 for every late day after that.

A $300 security deposit is required (based on credit). Pending no damages and after final utilities have been deducted the remaining security deposit will be refunded.

Yes, there are a few additional mandatory fees: 1. Application Fee: $80 per person. 2. Administrative Fee: $250, only refundable if the application is not approved. 3. Convenience Package: $150 monthly, which includes Internet, SmartRent Keyless Entry, Valet Trash, Pest Control, and Amazon Hub Packaging.

Approximately three months before your lease expires, we will contact you with an invitation to renew your lease. The rental rate offered may vary from your current rate based on the apartment's fair market value at that time. We will also do our best to offer various lease term options; short-term fees may apply. We hope you will choose to renew your lease agreement for another term, which you can do electronically in the Thompson Thrift Resident Portal App. If your plans will be taking you away from our community, your lease agreement requires a written 60-day advance notice.

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